Cancellation policy

By purchasing a subscription product from Khevia, you agree to the terms of our Automatic Refill Policy outlined below:

Recurring Charges When you subscribe to a product, you will be charged automatically on a recurring basis. Charges will continue unless and until you cancel.

Frequency and Amount

You will be billed every 28 days, 56 days, or 84 days depending on if you choose to have refills monthly, every 2 months, or every 3 months at the amount shown during checkout. This amount may include applicable taxes and shipping fees. Please note that discounts applied to your initial order may not carry over to subsequent renewal orders unless otherwise stated.

Deadline to Cancel

To avoid being charged for your next shipment, you must please cancel at least 24 hours before your next billing date.

How to Cancel

We've made cancellation simple and hassle-free. You can cancel anytime by:

Please include your full name and order number for faster processing.

Subscription Modifications

You may also pause, skip, or modify the frequency of your subscription at any time by logging into your customer portal or by contacting our support team. Changes must be made at least 24 hours before your next scheduled billing date to take effect for that cycle.

Refunds on Subscription Renewals

Subscription renewals that have already been processed and shipped are not eligible for refund. If you wish to avoid future charges, please cancel your subscription before the next billing date. See our Refund Policy for full details.

We are committed to transparency and giving you full control of your subscription.